Peakcora Terms of Service

Effective Date: 30/10/2025
Last Updated: 30/09/2026

Welcome to Peakcora. By visiting our website, signing up for our messages or purchasing our products, you agree to the following Terms of Service. Please read them carefully. They're designed to protect both you and us, and to make sure your experience with us is clear and trustworthy.

1. About Peakcora

Peakcora ("we," "our," "us") provides nutritional supplements and wellness information designed to support longevity and performance. Our products and content are based on scientific research and intended for educational and personal wellness use only.

2. Acceptance of Terms

By accessing or using our website (www.peakcora.com), signing up for our emails or text messages, or purchasing our products, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our site or services.

We may update these Terms occasionally. The "Last Updated" date above shows the latest version. Continued use of the site means you accept the revised Terms.

3. Health & Medical Disclaimer

All content, products and information provided by Peakcora are for educational and informational purposes only. They are not intended to diagnose, treat, cure or prevent any disease, and they do not replace advice from a qualified healthcare professional.

Always consult your doctor before starting any new supplement, especially if you are pregnant, nursing, taking medication or have a medical condition.

4. Product Information and Availability

We aim for accuracy in all descriptions, images and pricing, but errors may occasionally occur. Peakcora reserves the right to correct any errors and to update or discontinue products at any time without notice.

All products are subject to availability, and we cannot guarantee stock at all times.

5. Orders, Payments & Billing

When you place an order, you agree to provide accurate, complete and up-to-date information. We accept payment through secure third-party processors. Peakcora does not store full payment details on our servers.

We reserve the right to refuse or cancel any order for reasons including suspected fraud, product unavailability or incorrect pricing. If we cancel an order, you will be notified and refunded promptly.

6. Shipping & Returns

Our goal is to deliver your order quickly and safely. Shipping times and costs are provided at checkout.

We want you to feel confident in your purchase. If you are not satisfied, please refer to our Refund & Returns Policy for details on eligibility and process.

6A. Subscription Terms

By purchasing a subscription product, you agree to the following additional terms:

Subscription Billing & Delivery
When you subscribe, your first order will be processed immediately.

Subsequent orders will be automatically billed and shipped every two (2) months (approximately every 60 days) unless cancelled in accordance with these Terms.

Minimum Commitment
By signing up for a subscription, you agree to purchase a minimum of two (2) deliveries.

This minimum commitment consists of your initial order and one subsequent recurring order. Cancellation is not permitted until your second order has been processed.

Cancellation Policy
You may cancel your subscription at any time after your second order has been processed.

To avoid being charged for your next recurring order, cancellation requests must be submitted at least three (3) days before your next scheduled billing date.

Cancelling your subscription will prevent future recurring orders only. It will not cancel or refund an order that has already been processed.

Subscription Management
You may manage, pause or cancel your subscription through your account portal or by contacting our support team at help@peakcora.com. Any pause or cancellation remains subject to the minimum commitment outlined above.

Billing Authorisation
By subscribing, you authorise Peakcora to automatically charge your nominated payment method for each recurring order at the applicable subscription price until your subscription is cancelled in accordance with these Terms.

Price Changes
We reserve the right to change subscription pricing from time to time. If we do so, we will provide reasonable notice before the new pricing takes effect. Any price changes will apply only to future recurring orders.

Refunds for Subscription Orders
By subscribing, you acknowledge that your second recurring order forms part of your minimum subscription commitment.

Once a recurring subscription order has been processed, it cannot be cancelled or refunded due to a change of mind, including where you forgot to cancel your subscription before the renewal date.

If you no longer wish to receive future subscription orders, you must cancel your subscription before your next scheduled billing date.

Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law. If a product is faulty, not of acceptable quality, not fit for purpose, or otherwise fails to meet the consumer guarantees under the Australian Consumer Law, you may be entitled to a repair, replacement or refund as required by law.

Reminder Notifications
We may, but are not obliged to, send reminder emails or text messages before your renewal date to let you know about an upcoming recurring charge. It remains your responsibility to manage or cancel your subscription before the next billing date if you do not wish to receive further recurring orders.

7. Text Message (SMS) Terms

By providing your mobile number and opting in, you agree to receive recurring marketing and informational text messages from Peakcora, such as offers, product updates, cart reminders and order updates. Messages may be sent using automated technology.

Consent
Signing up for text messages is not a condition of purchase. You must be 18 or over and the account holder (or have the account holder's permission) for the mobile number you provide.

Message Frequency and Costs
Message frequency varies. Standard message and data rates may apply depending on your mobile plan. Peakcora does not charge for text messages.

How to Opt Out
You can unsubscribe at any time by replying STOP to any of our messages. You'll receive one final message confirming you've been unsubscribed, and we won't send further marketing texts unless you sign up again. Opting out of text messages does not affect any emails you've signed up for, and the reverse is also true.

Help
For help, reply HELP to any message or email us at help@peakcora.com.

Delivery
Mobile carriers are not liable for delayed or undelivered messages. We can't guarantee that every message will be delivered, as this depends on your carrier and device.

Changing Your Number
If you change or cancel your mobile number, please reply STOP from that number first or let us know at help@peakcora.com, so we don't send messages to someone else.

Privacy
We handle your mobile number and messaging data in line with our Privacy Policy. We do not sell or share your mobile number or SMS consent with third parties for their own marketing purposes.

We may change or end our text message program at any time.

8. Intellectual Property

All content on this website, including text, graphics, product names, logos and images, is the property of Peakcora and protected under copyright and trademark laws.

You may not copy, reproduce or distribute any content from our site without written permission from Peakcora.

9. User Conduct

You agree not to:

• Use the site for unlawful purposes
• Attempt to interfere with the site's security or functionality
• Post or transmit harmful, misleading or defamatory content

We reserve the right to restrict or terminate access for users who violate these Terms.

10. Limitation of Liability

To the fullest extent permitted by law, Peakcora is not liable for any indirect, incidental or consequential damages arising from your use of our products or website.

Our total liability for any claim shall not exceed the amount paid for the product in question.

You use all Peakcora products at your own discretion and risk.

Nothing in this section excludes, restricts or modifies any rights or remedies you have under the Australian Consumer Law that cannot lawfully be excluded.

11. Indemnification

You agree to indemnify and hold harmless Peakcora, its affiliates and employees from any claims or damages resulting from your misuse of our website or products.

12. Third-Party Links

Our website may contain links to external websites for convenience or reference. Peakcora is not responsible for the content or privacy practices of those third parties.

13. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes will be handled exclusively in the courts of Victoria.

14. Contact Us

If you have questions about these Terms, please contact us:

Peakcora Support Team
Email: help@peakcora.com
Website: www.peakcora.com