Refunds & Returns Policy

Peakcora 60-Day Satisfaction Guarantee & Refund Policy

Last updated: 16/04/2026

At Peakcora, we believe in creating products that support real results — naturally. If you’re not completely satisfied with your purchase, we’ll do everything we can to make it right.

1. Our 60-Day Satisfaction Guarantee

We offer a 60-day satisfaction guarantee on all purchases.
If you’re unhappy with your order for any reason, contact us within 60 days of delivery for a replacement, store credit, or refund — depending on the situation.

We want you to feel confident trying our products, risk-free.

2. Eligibility for Returns

To qualify for a return or refund:

  • You must contact us within 60 days of delivery.

  • The product must be unopened and in its original packaging unless damaged or defective upon arrival.

  • Proof of purchase (order number or receipt) is required.

3. Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns of:

  • Opened or used supplements, powders, or capsules.

  • Items with broken safety seals.

  • Promotional, clearance, or free-gift items.

If you’re unsure whether your item qualifies, please email our team before sending it back.

4. Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

  • Email help@peakcora.com within 7 days of delivery.

  • Include your order number, a brief description, and clear photos of the item and packaging.

We’ll issue a replacement or refund at no cost once verified.

5. How to Request a Return

Email help@peakcora.com with:

  • Order number

  • Reason for return

  • Photos (if applicable)

Our support team will review your request within 2 business days and provide return instructions.

6. Return Shipping

  • Customers are responsible for return shipping unless the item was defective or incorrect.

  • We recommend a trackable shipping method, as Peakcora is not responsible for items lost in transit.

7. Refund Process

Once your return is received and inspected, we’ll notify you via email.
If approved, your refund will be issued to your original payment method within 5–10 business days.

Bank processing times may vary.

8. Order Cancellations

Orders can only be cancelled within 12 hours of purchase. After this period, orders are sent to fulfillment and cannot be changed.

9. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again

  • Contact your credit card company or payment provider

  • If you still haven’t received it, email us at help@peakcora.com for assistance

10. Subscription Orders

If you purchase a product through a subscription, the following conditions apply:

  • Subscription orders are automatically processed and billed at the selected interval (every 2 months) unless cancelled in advance.

  • By subscribing, you agree to a minimum of two (2) deliveries before cancellation is permitted.

  • Once a subscription order has been processed or shipped, it cannot be cancelled or refunded.

  • To avoid being charged for your next order, you must cancel your subscription at least 3 days before your next billing date.

  • If you wish to stop future orders, you can manage or cancel your subscription through your account or by contacting us at help@peakcora.com.

We recommend reviewing your subscription details and upcoming billing dates carefully to avoid unwanted charges.

11. Need Help?

Our customer care team is always happy to help.
Email help@peakcora.com with any questions about returns, refunds, or your order status.

Peakcora
Empowering longevity, naturally.